Your quote may different from the payment you receive if: (1) One or more of your textbooks has been marked at a lower value due to its condition. F...

No. Unfortunately, we do not send back rejected books or books sent to us in error. Books sent to us that we cannot use are either recycled or donated.

Did you use one of our prepaid labels? If not, we cannot track the package. It is possible, then, that the book was sent to the wrong location or is s...

Please only send books that we give a quote for. Books not listed on our site have zero value to us and are unable to be returned. They will be recycled or ...

 It was illegally obtained or printed Bookbyte reserves the right to inquire where items were originally acquired and request proof of owners...

Issued checks remain valid for 90 days. In the event of a lost, forgotten, or otherwise uncashed check, please contact customer service to receive a reissue...

If the shipping label we supplied to you is blank (meaning it doesn't have a tracking number or it is missing an address field), please contact us v...