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Returning Your Rentals

How do I return my rentals
When it's time to return your books: (1)Sign in to your Bookbyte account. (2)Click the orange button that says "Return My R...
Fri, Jun 30, 2017 at 1:52 PM
When are my textbooks due?
To find out when to return your books: (1) Sign in in to your account. (2) Next to the books you've rented, you'll see the words "...
Fri, Oct 30, 2015 at 4:11 PM
Can I use my own shipping label?
We recommend that you use the labels we provide. This is for three reasons: (1) our shipping labels are provided free of charge (2) using your own label ca...
Mon, Mar 27, 2017 at 4:50 PM
Can I get an extension on my due date?
If you need to keep your rented book longer, we provide 15 day, 30 day, or 150 day extensions. To extend your rental, log into your Bookbyte account, locate...
Fri, Dec 16, 2016 at 12:29 PM
Can I keep the textbook I rented permanently?
Yes. We'll charge the list price of the book minus what you’ve already paid to rent it, plus a $10 default fee. To check the price that you would pay t...
Fri, Dec 16, 2016 at 12:27 PM
How will I know when my rental return is processed?
You can check the status of the order by logging into My Account. If the status says "Satisfied," the return has been processed. If it says...
Wed, Jun 8, 2016 at 10:58 AM
Can I send multiple rentals back in one box?
As long as the books are all on the same order, you can pack them all together in one box.
Fri, Oct 30, 2015 at 4:12 PM
If I’m sending multiple rentals back, do I need to print a shipping label for each book?
You only need to print out and attach one shipping label to the box. If the shipping label we supplied to you is blank (meaning it doesn't have...
Sun, Dec 18, 2016 at 10:43 AM
I'm still getting emails to return my rental after I shipped it back.
Everything should still be OK. Email notifications are automated and will continue to be sent until a returned rental has been fully processed. You will r...
Tue, Jun 7, 2016 at 2:13 PM
What happens if I return a rental late?
We don't consider a rented book unreturned until 20 days after its due date, so if your book is going to be only a little bit late, there's no ext...
Fri, Oct 30, 2015 at 4:13 PM