If you are returning your order for a refund, please use the following policy.
If you are returning your rental at the end of the rental period, please see How do I return my rented books?
All textbooks are 100% guaranteed
Hey – No Hassles, No Questions. Just a 14-Day Money Back Guarantee for all Used and New College Textbooks purchased from Bookbyte.com. Other items (CDs, DVDs, software & video games) are also backed by a 14-day money-back guarantee if they are returned unopened and unused.
- Return any of the college textbooks purchased from us for any reason within 14 days of receiving them, and we will refund the purchase price of the books (minus any shipping fees and applicable taxes).
- Return any of the used or new college textbooks due to our error within 14 days of receiving them, and we will refund your purchase price, original shipping charges, and provide a prepaid label to return the textbook(s). Or if you prefer, if we have the right textbook we’ll ship it to you, and we’ll pick up the freight.
Let's make this easy!
Please notify us via e-mail at email@example.com that you want to return any new or used college textbooks. Include your name, order number, and the SKU number (written number on small white sticker) of each textbook you are returning.
Put the textbooks back into a shipping package, address it, and ship it off to us.
When we receive the textbooks and reverse your transaction, we will send you an email confirmation and complete the refund back to the account from which you made the purchase.
Use address below for returns.
2800 Pringle Rd. SE
Salem, OR 97313